Fujitsu Q600 NAS probleme mit Festplatte

1. The message “disk drive x failed or is unplugged” is shown in Event Log. 2. Abnormal disk message shown in hard disk configuration under administrator mode, e.g. “no disk”. Solutions:
1. RAID 1 configuration: Turn off the system and replace the damaged disk(s). NAS will perform disk recovery when the system restarts. The system can run properly and all data can be used again. Note: It is recommended to replace the damaged disk with new one of the same model. 2. Single disk volume: Turn off the system and replace the damaged disk after the system restarts. When NAS restarts, launch the web browser and login the system. Go to Disk Configuration page to configure the disk volume. Note that the data on the damaged disk cannot be recovered. 3. JBOD and RAID 0: Turn off the system and replace the damaged disk. When NAS restarts, launch the web browser and login the system. Go to Disk Configuration page to configure the disk volume. Note that the data on the damaged disk cannot be recovered.
• Maintenance steps.
1. Open the housing. 2. Check if any disk is damaged. (Unplug the possible damaged disk and insert to other machine for examination.) 3. Replace the damaged disk. 4. Make sure the new disk is the same model as the other one. 5. Check the master and slave settings of the disks.
• Disk checking after maintenance:
1. Turn on the server. 2. Login the system as administrator. 3. Check the disk status in disk volume configuration page. If the message “Not initialized” is shown, the disk is installed successfully. 4. When the disk volume is configured as RAID 1, the system will rebuild upon successful restart. Make sure the system works properly and no errors are displayed after rebuilding.

In case of corrupt/lost config:
1. Power off the NAS and remove the HDD(s)
2. Power on the NAS
3. After a short beep and a long beep, plug the HDD back into the NAS
4. Run Fujitsu Finder, it will find the NAS, do NOT configure it!
5. Connect to the NAS by telnet port 13131 (e.g. with Putty)
6. Run the following commands to recover with default configuration
Use the following commands if using 1 drive:
# mount /dev/sda1 /mnt
# cd /mnt/.config/
# cp /etc/default_config/uLinux.conf /mnt/.config/
# reboot
Use the following command if using 2 drives:
# mdadm -A /dev/md9 /dev/sda1 /dev/sdb1
# mount /dev/md9 /mnt
# cd /mnt/.config/
# cp /etc/default_config/uLinux.conf /mnt/.config/
# reboot
7. Above procedure will reset the configuration back to default and then you need to reconfigure it. But all the share should be available now.
Please remember NOT to re-initialize the HDD. Since this will format your HDD and all your data will be lost.
8. To be prepared next time this happens, always make sure you have a working backup of your personal uLinux.conf.
Note: uLinux.conf is the main settings configuration