fusi666
Jan 27, 2010
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HDD Probleme

GermanQuestionStorage systemsHardware
Hab seit einiger Zeit ein nerviges Problem mit meinen (glaube ich) Festplatten.
Es kann sporadisch auftretten wenn ich in einen Ordner wechsle mit vielen Dateien (MP3)
oder einen Film starten will aber auch beim Herunterfahren tritt das Problem ab und zu auf.

Der komplette Rechner gefriert für 3-8 Sekunden und man hört das die Festplatte hoch summt.
Dann hört man ein leichtes knarendes Geräusch und man kann wieder ganz normal Arbeiten.

hab den Rechner auch schon neu aufgesetzt (Win7).
Es sind alles Samsung Festplatten, die älteste max. 2Jahr alt.


Schwer zu beschreiben die Sache. So als würde die Platte sich in einem Stromsparmodus befinden.
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Member: datasearch
datasearch Jan 27, 2010 at 15:11:37 (UTC)
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Hallo fusi,

lade dir die aktuellen smartmontools für Windows und poste mal eine ausgabe von

smartctl -a /dev/sda (die erste HDD)
smartctl -a /dev/sdb (die 2. HDD)
...
Member: fusi666
fusi666 Jan 27, 2010 at 19:27:09 (UTC)
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Nummer1
C:\Program Files (x86)\smartmontools\bin>smartctl -a /dev/sda
smartctl 5.39 2009-12-09 r2995 [i686-pc-mingw32-win7(64)] (sf-win32-5.39-1)
Copyright (C) 2002-9 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Model Family: SAMSUNG SpinPoint F1 DT series
Device Model: SAMSUNG HD642JJ
Firmware Version: 1AA01113
User Capacity: 640.135.028.736 bytes
Device is: In smartctl database [for details use: -P show]
ATA Version is: 8
ATA Standard is: ATA-8-ACS revision 3b
Local Time is: Wed Jan 27 20:26:45 2010 MZ
SMART support is: Available - device has SMART capability.
Enabled status cached by OS, trying SMART RETURN STATUS cmd.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0) The previous self-test routine completed

without error or no self-test has ever
been run.
Total time to complete Offline
data collection: (7922) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off supp
ort.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 133) minutes.
Conveyance self-test routine
recommended polling time: ( 15) minutes.
SCT capabilities: (0x003f) SCT Status supported.
SCT Feature Control supported.
SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_
FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 100 100 051 Pre-fail Always -
0
3 Spin_Up_Time 0x0007 086 086 011 Pre-fail Always -
5200
4 Start_Stop_Count 0x0032 099 099 000 Old_age Always -
574
5 Reallocated_Sector_Ct 0x0033 100 100 010 Pre-fail Always -
0
7 Seek_Error_Rate 0x000f 253 253 051 Pre-fail Always -
0
8 Seek_Time_Performance 0x0025 100 100 015 Pre-fail Offline -
0
9 Power_On_Hours 0x0032 100 100 000 Old_age Always -
1432
10 Spin_Retry_Count 0x0033 100 100 051 Pre-fail Always -
0
11 Calibration_Retry_Count 0x0012 100 100 000 Old_age Always -
0
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always -
369
13 Read_Soft_Error_Rate 0x000e 100 100 000 Old_age Always -
0
183 Runtime_Bad_Block 0x0032 100 100 000 Old_age Always -
0
184 End-to-End_Error 0x0033 100 100 000 Pre-fail Always -
0
187 Reported_Uncorrect 0x0032 100 100 000 Old_age Always -
0
188 Command_Timeout 0x0032 100 100 000 Old_age Always -
0
190 Airflow_Temperature_Cel 0x0022 085 070 000 Old_age Always -
15 (Lifetime Min/Max 13/15)
194 Temperature_Celsius 0x0022 083 068 000 Old_age Always -
17 (Lifetime Min/Max 13/17)
195 Hardware_ECC_Recovered 0x001a 100 100 000 Old_age Always -
25296
196 Reallocated_Event_Count 0x0032 100 100 000 Old_age Always -
0
197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always -
0
198 Offline_Uncorrectable 0x0030 100 100 000 Old_age Offline -
0
199 UDMA_CRC_Error_Count 0x003e 100 099 000 Old_age Always -
6
200 Multi_Zone_Error_Rate 0x000a 100 100 000 Old_age Always -
0
201 Soft_Read_Error_Rate 0x000a 253 253 000 Old_age Always -
0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
No self-tests have been logged. [To run self-tests, use: smartctl -t]


SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

Nummer2
C:\Program Files (x86)\smartmontools\bin>smartctl -a /dev/sdb
smartctl 5.39 2009-12-09 r2995 [i686-pc-mingw32-win7(64)] (sf-win32-5.39-1)
Copyright (C) 2002-9 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Model Family: SAMSUNG SpinPoint P120 series
Device Model: SAMSUNG SP2504C
Firmware Version: VT100-52
User Capacity: 250.000.000.000 bytes
Device is: In smartctl database [for details use: -P show]
ATA Version is: 7
ATA Standard is: ATA/ATAPI-7 T13 1532D revision 4a
Local Time is: Wed Jan 27 20:27:16 2010 MZ

==> WARNING: May need -F samsung3 enabled; see manual for details.

SMART support is: Available - device has SMART capability.
Enabled status cached by OS, trying SMART RETURN STATUS cmd.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status: (0x02) Offline data collection activity
was completed without error.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 121) The previous self-test completed having
the read element of the test failed.
Total time to complete Offline
data collection: (5060) seconds.
Offline data collection
capabilities: (0x5b) SMART execute Offline immediate.
Auto Offline data collection on/off supp
ort.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
No Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 1) minutes.
Extended self-test routine
recommended polling time: ( 84) minutes.
SCT capabilities: (0x003f) SCT Status supported.
SCT Feature Control supported.
SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_
FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 100 100 051 Pre-fail Always -
1
3 Spin_Up_Time 0x0007 253 253 025 Pre-fail Always -
5888
4 Start_Stop_Count 0x0032 099 099 000 Old_age Always -
1849
5 Reallocated_Sector_Ct 0x0033 253 253 010 Pre-fail Always -
0
7 Seek_Error_Rate 0x000e 253 253 000 Old_age Always -
0
8 Seek_Time_Performance 0x0024 253 253 000 Old_age Offline -
0
9 Power_On_Hours 0x0032 100 100 000 Old_age Always -
3455
10 Spin_Retry_Count 0x0032 253 253 000 Old_age Always -
0
11 Calibration_Retry_Count 0x0012 253 253 000 Old_age Always -
0
12 Power_Cycle_Count 0x0032 099 099 000 Old_age Always -
1232
187 Reported_Uncorrect 0x0032 054 054 000 Old_age Always -
786479
190 Airflow_Temperature_Cel 0x0022 181 121 000 Old_age Always -
19
194 Temperature_Celsius 0x0022 181 121 000 Old_age Always -
19
195 Hardware_ECC_Recovered 0x001a 100 100 000 Old_age Always -
728106
196 Reallocated_Event_Count 0x0032 253 253 000 Old_age Always -
0
197 Current_Pending_Sector 0x0012 253 100 000 Old_age Always -
0
198 Offline_Uncorrectable 0x0030 253 253 000 Old_age Offline -
0
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always -
0
200 Multi_Zone_Error_Rate 0x000a 100 100 000 Old_age Always -
0
201 Soft_Read_Error_Rate 0x000a 253 100 000 Old_age Always -
0
202 Data_Address_Mark_Errs 0x0032 253 253 000 Old_age Always -
0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA
_of_first_error
  1. 1 Short offline Completed: read failure 90% 2206 644
7756
  1. 2 Short offline Completed: read failure 90% 2206 644
7756
  1. 3 Short offline Completed: read failure 90% 2206 644
7756

Note: selective self-test log revision number (0) not 1 implies that no selectiv
e self-test has ever been run
SMART Selective self-test log data structure revision number 0
Note: revision number not 1 implies that no selective self-test has ever been ru
n
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

Nummer3
C:\Program Files (x86)\smartmontools\bin>smartctl -a /dev/sdc
smartctl 5.39 2009-12-09 r2995 [i686-pc-mingw32-win7(64)] (sf-win32-5.39-1)
Copyright (C) 2002-9 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Model Family: SAMSUNG SpinPoint F1 DT series
Device Model: SAMSUNG HD753LJ

Firmware Version: 1AA01110
User Capacity: 750.156.374.016 bytes
Device is: In smartctl database [for details use: -P show]
ATA Version is: 8
ATA Standard is: ATA-8-ACS revision 3b
Local Time is: Wed Jan 27 20:27:52 2010 MZ
SMART support is: Available - device has SMART capability.
Enabled status cached by OS, trying SMART RETURN STATUS cmd.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0) The previous self-test routine completed

without error or no self-test has ever
been run.
Total time to complete Offline
data collection: (11096) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off supp
ort.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 186) minutes.
Conveyance self-test routine
recommended polling time: ( 20) minutes.
SCT capabilities: (0x003f) SCT Status supported.
SCT Feature Control supported.
SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_
FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 100 100 051 Pre-fail Always -
0
3 Spin_Up_Time 0x0007 075 075 011 Pre-fail Always -
8250
4 Start_Stop_Count 0x0032 099 099 000 Old_age Always -
1307
5 Reallocated_Sector_Ct 0x0033 100 100 010 Pre-fail Always -
0
7 Seek_Error_Rate 0x000f 253 253 051 Pre-fail Always -
0
8 Seek_Time_Performance 0x0025 100 100 015 Pre-fail Offline -
9613
9 Power_On_Hours 0x0032 100 100 000 Old_age Always -
2218
10 Spin_Retry_Count 0x0033 100 100 051 Pre-fail Always -
0
11 Calibration_Retry_Count 0x0012 100 100 000 Old_age Always -
0
12 Power_Cycle_Count 0x0032 099 099 000 Old_age Always -
733
13 Read_Soft_Error_Rate 0x000e 100 100 000 Old_age Always -
0
183 Runtime_Bad_Block 0x0032 100 100 000 Old_age Always -
0
184 End-to-End_Error 0x0033 100 100 099 Pre-fail Always -
0
187 Reported_Uncorrect 0x0032 100 100 000 Old_age Always -
0
188 Command_Timeout 0x0032 100 100 000 Old_age Always -
0
190 Airflow_Temperature_Cel 0x0022 087 067 000 Old_age Always -
13 (Lifetime Min/Max 11/13)
194 Temperature_Celsius 0x0022 083 067 000 Old_age Always -
17 (Lifetime Min/Max 11/17)
195 Hardware_ECC_Recovered 0x001a 100 100 000 Old_age Always -
3422
196 Reallocated_Event_Count 0x0032 100 100 000 Old_age Always -
0
197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always -
0
198 Offline_Uncorrectable 0x0030 100 100 000 Old_age Offline -
0
199 UDMA_CRC_Error_Count 0x003e 100 099 000 Old_age Always -
0
200 Multi_Zone_Error_Rate 0x000a 100 100 000 Old_age Always -
0
201 Soft_Read_Error_Rate 0x000a 253 253 000 Old_age Always -
0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 0
Warning: ATA Specification requires self-test log structure revision number = 1
Num Test_Description Status Remaining LifeTime(hours) LBA
_of_first_error
  1. 1 Short offline Completed without error 00% 578 -

Note: selective self-test log revision number (0) not 1 implies that no selectiv
e self-test has ever been run
SMART Selective self-test log data structure revision number 0
Note: revision number not 1 implies that no selective self-test has ever been ru
n
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
Member: datasearch
datasearch Jan 27, 2010 at 20:05:17 (UTC)
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Die Error-Counter dr Platten sehen noch gut aus. Allerdings hat die zweite Platte probleme beim durchlaufen des Selbsttests. Das könnte auf Probleme hindeuten. Allerdings müssten dann die Errorcounter höher sein. Starte mal auf der zweiten Platte einen erweiterten Test.

   1.  1 Short offline Completed: read failure 90% 2206 644756
   1.  2. Short offline Completed: read failure 90% 2206 6447756
   1. 3 Short offline Completed: read failure 90% 2206 6447756

Was mich auch wundert warum die Platte den betroffenen Block nicht mit einem Reserveblock ersetzt. Auf jeden Fall würde ich diese Platte mal genauer untersuchen.

Nochwas, lösche bitte die Seriennummern der Platten aus dem Posting.

smartctl -t long /dev/sdb
nach der angegebenen Zeit auslesen mit:
smartctl -l selftest /dev/sdb
Member: fusi666
fusi666 Jan 28, 2010 at 06:42:54 (UTC)
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"Nochwas, lösche bitte die Seriennummern der Platten aus dem Posting."

wurde entfernt.

Vielen Dank ich werds in den nächsten Tagen versuchen

smartctl -t long /dev/sdb
nach der angegebenen Zeit auslesen mit:
smartctl -l selftest /dev/sdb
Member: fusi666
fusi666 Jan 30, 2010 at 16:45:08 (UTC)
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=== START OF READ SMART DATA SECTION ===
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA
_of_first_error
  1. 1 Extended offline Completed without error 00% 3468 -
  2. 2 Short offline Completed: read failure 90% 2206 644
7756
  1. 3 Short offline Completed: read failure 90% 2206 644
7756
  1. 4 Short offline Completed: read failure 90% 2206 644
7756
Member: datasearch
datasearch Jan 30, 2010 at 17:46:10 (UTC)
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Seltsam. Scheinbar ist mit den Platten alles in Ordnung.

Moment, dieses Hochsummen, ist das eventuell nachdem du eine Weile nicht auf die Platte zugegriffen hast? Das könnte auch der normale Energiesparmodus der Platte sein. Platte schaltet im Leerlauf ab, System greift zu, Platte läuft an, system hat IO-Timeout und wartet (scheint zu hängen), Platte initialisiert (klickern) und 2 Sekunden später wird der IO-Vorgang ausgeführt. Prüfe mal bitte die Energieoptionen face-wink
Member: fusi666
fusi666 Feb 03, 2010 at 12:56:57 (UTC)
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Hab ich auch schon gedacht, das es etwas mit den Energieoptionen zu tu hat.
Ich habe alle Energiesparoptionen ausgeschalten (Win7), hat aber nichts geändert.

Gib es eventuell eine BIOS Option die solches bewirkt?

Ich hatte das selbe Problem auch schon unter der Win7 Beta
Member: datasearch
datasearch Feb 03, 2010 at 19:21:08 (UTC)
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Ja, im BIOS gibt es solche Einstellungen. Sind aber per Default deaktiviert. Suche mal nach "HDD Shutdown", "HDD Sleep Time" oder ähnlichem im BIOS.
GermanQuestionStorage systemsHardware
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